Repair Orders and Service Records

• Optimized and precise order preparation. • Quick access to databases and service histories. • Creation of historical records for each throughput. • Customizable alerts and notifications for units.

Warranty

• Fast and neat registration of each request. • Inclusion of labour, parts and evidence. • Real-time exchange with Head Office for validations and reimbursements. • Integration into the logistics process.

Service and Repair Histories

• Instant access to individual histories strategically distributed. • Detailed information on previous maintenance and repairs.

Spare Parts Order Management

• Fast and efficient generation of online purchase orders. • Updated catalogs with quick identification of parts. • Direct integration with supplier to speed up response times. • Approval, documentation and tracking processes.

Technical Support for Workshops

• Direct communication with Head Office experts via a structured platform. • Live exchange through Augmented Reality. • Direct integration with repair orders and warranty claims. • Configuration of functional groups and symptoms.

Reports and Business Intelligence

• Generation, download of key reports and indicators. • Detailed and structured reports related to services, repairs, retention, sales, logistics, processes and more. • Integration of a modern Business Intelligence platform.

Database Management

• Structured and updated databases and catalogs. • Quick and precise search using advanced filters. • Fast insertion into different processes.

New Vehicle Sales Registration

• Registration of customer data for new units. • Record of sales, useful for CRM purposes.

Document Library

• Customizable digitized document library. • Optimized search, filtering and access system.